Company Description

ERP Logic is a global SAP cloud-based solutions company specializing in implementation and application services for large enterprises and mid-sized organizations. The company supports customers upgrading to SAP S/4HANA Grow, S/4HANA Rise, SAP Business ByDesign, and SAP ECC, and is among the top three SAP reseller partners worldwide for S/4HANA Grow and S/4HANA Rise. Founded in the US in 2009 and in India in 2011, ERP Logic has expanded to around 1,000 employees with offices across Europe, the Middle East, and Israel.

With over 500 customers and long-standing SAP partnerships, ERP Logic offers deep expertise in ECC and S/4HANA, providing strategic guidance to organizations adapting their SAP S/4 ERP strategy. The company is privately held, profitable, and continues to grow in key global markets.

Role Description

Senior SAP FSM Consultant will lead end-to-end implementation, configuration, and integration of SAP Field Service Management within enterprise environments. This role requires expertise in dispatching and mobile workflows, and robust client-facing skills to optimize after-sales and field service operations.

Key Responsibilities

- Lead the design, delivery, and execution of SAP FSM implementations , ensuring projects are delivered on time, within budget, and meet customer expectations
- Providing strategic guidance and functional expertise across all project phases, from discovery through go-live and post-production support.
- Participate in pre-sales activities, including customer presentations, solution demonstrations, effort estimation, and the development of detailed Statements of Work (SOWs)




- Facilitate business process workshops and requirements-gathering sessions as the subject matter expert for Field Service Management processes and solutions
- Design and configure SAP FSM components, including:
- Auto Scheduling
- Planning & Dispatching
- Mobile Application
- Smartforms
- Workflow Automation
- Crowd Service
- Checklists
- Reporting and Analytics
- Advise customers on industry best practices related to field service operations, including workforce scheduling, dispatch optimization, service level agreement (SLA) management, technician productivity, and mobile workforce enablement
- Collaborate with business stakeholders, technical teams, and integration architects to design scalable and sustainable solutions
- Perform functional testing and validation of custom developments, integrations, reports, interfaces, conversions, and enhancements (FRICEW objects), ensuring solution quality and business requirements compliance
- Work closely with onshore and offshore development teams to analyze, troubleshoot, and resolve functional and technical defects
- Develop and maintain project deliverables, including functional specifications, solution design documents, configuration workbooks, process maps,



and training material
- Deliver user training sessions, solution demonstrations, and change management activities to support user adoption and organizational readiness
- Provide leadership, mentoring, and knowledge transfer to project team members and customer resources

Required Qualifications and Skill-Set

- Bachelor's degree in Information Systems, Computer Science, Business Administration, Engineering, or a related field
- 6+ years of SAP Field Service Management (FSM) implementation experience
- Proven experience leading full lifecycle SAP FSM implementations
- Strong understanding of field service business processes, including scheduling, dispatching, work order management, technician mobility, and service execution
- Hands-on experience configuring SAP FSM modules and functionality
- Experience integrating SAP FSM with SAP ERP, SAP S/4HANA, SAP Service Cloud, or other enterprise applications
- Strong workshop facilitation, requirements gathering, and stakeholder management skills.
- Experience creating functional specifications, process documentation, and solution architecture deliverables
- Excellent analytical, problem-solving, and communication skills

Preferred Qualifications

- SAP Field Service Management certification
- Experience with SAP Service Cloud, SAP Sales Cloud, SAP S/4HANA Service Management, or SAP Customer Experience solutions
- Knowledge of SAP Business Technology Platform (BTP), APIs, and integration technologies
- Experience working in consulting environments and customer-facing roles

📌 Senior SAP FSM (Field Service Management) Consultant (India)
🏢 ERP Logic Israel, SAP Partner
📍 India