B2C Customer Support Executive

Salary: ₹2–3 LPA

Location: Bengaluru

5-Day Working Week

At Waxys, customer support isn’t about sitting around answering complaint tickets.

We want someone who can become the
friendly human voice behind Waxys
— talking to our customers, understanding their experience, solving problems and building relationships that make people want to come back.

What you’ll be doing
Call customers after they purchase Waxys products
Build a genuine relationship and collect
product feedback
Help customers with usage questions, issues, replacements and other enquiries
Confirm COD orders
and help convert customers to prepaid orders where possible
Handle customer queries across calls, WhatsApp and other support channels
Follow up until issues are actually resolved — not just replied to
Share recurring customer feedback with the team so we can improve our products and experience
Help turn a first-time Waxys buyer into a happy repeat customer

Who we’re looking for
Friendly, confident and genuinely enjoys
talking to people




Robust communication and people skills
Must be able to speak
at least one South Indian language
— Kannada, Tamil, Telugu or Malayalam
Comfortable speaking with customers over the phone every day
Patient, organised and valuable at solving problems
Able to handle multiple conversations and follow-ups without losing track
Comfortable learning about products and explaining them clearly
Freshers and early-career candidates are absolutely welcome

What working at Waxys is like

We’re a young startup, so expect a workplace that is
rapid, creative, slightly chaotic and never boring.

You’ll work closely with the people actually building the brand, hear directly from our customers and have a real say in how we make their experience better.

There’s room to experiment, take ownership, learn quickly and grow with the company rather than disappearing into a giant customer-support department.

If you’re energetic, love t

📌 Customer Support Executive Bengaluru South
🏢 Waxys
📍 Bengaluru