Job Requirements Role – Senior Manager – Portfolio Management Function/Department – Credit Card Location - Mumbai Job Purpose: Own portfolio P&L; and unit economics; drive lifecycle levers; design affluent collections with Risk; govern benefit costs and migrations; and deliver disciplined MIS, forecasting and reviews. · Portfolio P&L; stewardship and unit-economics governance · Lifecycle growth levers (activation, usage, spend deepening, attrition reduction) · Risk partnership and affluent collections strategy · Inorganic actions (migrations, transitions, sunsets) · MIS, dashboards, forecasts and budgeting cadence Primary Responsibilities: · P&L; &

• Unit Economics · Build unit-level metrics and P&L; with Finance · Prepare monthly portfolio MIS (spends, activation, attrition) · Ensure timely monthly budgeting and provisioning · Track partner-led product costs and profitability (e.g., Maharaja Points) · Rewards economics and breakage modelling with periodic ROI reviews and benefit rationalization cycles (quarterly/annual). · Formal EWS (early warning) and behaviour scorecards for affluent cohorts; playbooks for pre‑emptive line controls and treatment paths. · UPI‑on‑Credit adoption tracking, MCC/category controls, and merchant/category stimulus strategy. · Formal dormancy and high‑value retention programs. · Growth &

• Lifecycle · Develop acquisition plans and run acquisition campaigns · Design and execute portfolio growth campaigns to increase activation and usage · Analyse attrition, upgrades,



lifecycle and execute actions · Plan and execute merchant/platform-led offers · Disputes & chargeback analytics with TAT governance; systematic fee/interest reversal rules for billing errors; root‑cause loops to other relevant teams · Analytics &

• Reporting · Build and maintain dashboards · Run forecasts and impact analysis for portfolio changes · Develop recent reports and dashboards to enhance visibility · Risk &

• Collections · Design and manage affluent-specific collections process · Partner with Risk to monitor credit performance · Inorganic &

• Transitions · Design and execute migration plans (e.g., Vistara) Secondary Responsibilities : · P&L; fluency & unit-economics · Experimentation & measurement · Analytical skills (SQL/Excel), dashboarding · Cross-functional orchestration · Risk/collections literacy (roll, flow, cure strategies) for premium books. · Understanding of chargeback regimes (Visa/Mastercard) and issuer dispute ops. · Regulatory knowhow: RBI card conduct (consent for CLI/closures/billing). · Executive communication: crisp BRDs/PRDs, monthly business reviews, and escalation notes. Managerial &

• Leadership Responsibilities · Positive, collaborative attitude, Prolific communicator · Ability to evaluate potential business opportunities, structure the team’s thinking, and reach insightful answers · Experience in managing multiple cross-functional opportunities and projects in parallel · Ambitious team player with the ability to manage the internal & external partners requirements and tasks in time sensitive situations Qualifications: MBA Marketing / Finance / Graduate Industries : Banking, Fintech Experience: · 7–10 years in portfolio mgmt/risk/analytics · Hands-on MIS/reporting &

• P&L; ownership · Ability to translate insights into targeted actions

📌 Senior Product Manager-Credit Cards (Mumbai)
🏢 IDFC FIRST Bank
📍 Mumbai