Role & responsibilities
Coordinate with the sales team and customers regarding enquiries, quotations, orders, and deliveries.
Prepare and maintain sales orders, quotations, invoices, and customer records.
Follow up with customers for order confirmations, dispatch schedules, and payment status.
Coordinate internally with Production, Planning, Stores, Logistics, and Accounts teams to ensure timely order execution.
Track order status and provide regular updates to customers and the sales team.
Support the preparation of sales reports, MIS, forecasts, and monthly performance reports.
Handle customer queries and ensure timely resolution of issues.
Maintain accurate documentation and update sales data in ERP/CRM systems.
Assist the sales team in achieving sales targets and improving customer satisfaction.
Coordinate with customers for current enquiries and support the overall sales process.
📌 Sales Coordinator Puducherry
🏢 AP Management Consultants
📍 Puducherry
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