Core Responsibilities
Guest Services: Welcome guests, process check-ins and check-outs, issue room keys, and provide local area guidance.
Reservations & Billing: Handle booking requests, modify schedules, create guest folios, and collect payments.
Department Coordination: Liaise with housekeeping for room cleaning statuses and maintenance for urgent repairs.
Problem Resolution: Address complaints professionally and ensure overall guest satisfaction.
Essential Skills
Transparent verbal communication and active listening
Proficiency in hotel property management systems (PMS)
Patience, composure, and problem-solving abilities under pressure
Pay: ₹15,000.00 - ₹18,000.00 per month
Advantages:
Adaptable schedule
Internet reimbursement
Paid time off
Work Location: In person
📌 Front Office Assistant Delhi
🏢 HOTEL GREEN CASTLE
📍 Delhi
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