Role Purpose: Lead HR Operations across locations and ensure consistent governance, employee experience, compliance, performance management and team effectiveness.

Key Responsibilities:
Lead HR Operations across all company locations, excluding Recruitment, HRBP and Learning & Development.
Own HR annual operating plan, budget, service delivery standards and team capacity planning.
Govern the KPI/KRA-based Performance Management System, appraisal cycles, Onboarding process, confirmations, promotions and related reporting.
Own employee relations, grievance escalation, disciplinary process governance and policy interpretation.
Govern employee experience, engagement, recognition, welfare, health insurance and wellness initiatives including Master Health Check programs.
Own HR policy governance, statutory/labour compliance readiness, HR audits and risk closure.
Review payroll, HR operations and employee lifecycle outputs before final sign-off/escalation.




Drive HRMS adoption, process automation, dashboards, analytics and continuous improvement.
Review attrition, absenteeism, employee feedback and workforce trends and recommend actions to leadership.
Monthly Goals/ Report updated to AGM
Lead, coach and evaluate the Assistant Manager, Executives and Junior resource.

Key Deliverables / Success Measures
HR SLA achievement at or above agreed target.
Performance cycles completed within approved calendar with no material backlog.
Zero major compliance misses within owned scope.
Payroll and employee lifecycle governance delivered accurately and on time.
Measurable employee experience improvement and closure of identified action items.
Quarterly HR dashboard and improvement plan presented to leadership

📌 Human Resource Manager Chennai
🏢 Relevantz Technology Services
📍 Chennai