We are seeking a Senior Consultant – BGV to lead our compliance team in a fully remote capacity. This role requires robust expertise in end-to-end background verification (BGV) processes and 4–6 years of experience in the same domain, preferably within client servicing. The specialist will coordinate with internal teams and external stakeholders to ensure smooth, timely, and compliant onboarding processes.
Education
Bachelor’s degree in any field (mandatory)
Roles & Responsibilities
Collaborate with Client and verification teams to ensure urgent completion of background checks for all new hires
Drive background verification processes in partnership with external vendors
Act as a key liaison with clients, ensuring explicit communication and service excellence
Ensure the team consistently meets daily, weekly, and monthly SLAs
Develop and implement training materials and documentation related to background checks,
investigations, compliance, and regulatory requirements
Maintain and track case records for future client reference
Monitor and update verification processes, escalating issues when necessary
Experience & Skills
4–6 years of experience in background verification, with solid client servicing exposure
Proven expertise as a subject matter expert in verification processes and familiarity with relevant tools
Experience in handling global background checks (preferred)
Ability to collaborate effectively with remote and distributed teams
Strong interpersonal skills and excellent communication abilities
Independent, detail-oriented, and capable of handling sensitive and confidential information with discretion
Demonstrated ability to navigate cross-functional teams and external stakeholders