Retail Store Manager

Experience: 5–8 Years | Industry: Fashion / Lifestyle Retail
Location: Prayagraj

Job Role:

We are looking for an experienced Retail Store Manager to manage Business, People & Customer Experience and drive overall store performance.

Key Responsibilities:

Business Management
Achieve Store Sales Target & Growth vs LY.
Monitor Conversion, ATV, UPT, Footfall & Category Performance.
Drive team productivity and brand staff contribution.
Analyse daily/weekly sales and take corrective actions.

People Management
Manage manpower deployment, productivity and performance.
Conduct daily team briefings and regular selling/product training.
Ensure attendance, grooming, discipline and team engagement.

Customer Management
Ensure excellent customer experience and service standards.
Drive Customer Data – 360°, repeat customers and customer follow-ups.
Handle and resolve customer complaints effectively.

Store Operations
Ensure Stock Accuracy, VM, Floor Presentation & SOP Compliance.
Monitor stock availability, replenishment and shrinkage.




Ensure timely MIS, reports and operational checklists.

Key KRA – Area of Focus

Business Management
Sales Target & Growth
Conversion, ATV & UPT Improvement

People Management
Team Productivity
Training & Development
Discipline & Performance Management

Customer Management
Customer Experience
Customer Data (360°) Management
Complaint Resolution

Operations Management
Stock Management
Visual Merchandising (VM)
SOP & Process Compliance
Store Maintenece

MIS & Performance Management
MIS Reporting
Performance Analysis
Action Plan & Execution

Candidate Profile
Strong Retail Sales & Store Operations understanding
Positive Team Handling & People Management skills
Customer-centric approach with robust selling orientation
Valuable analytical & MIS reporting skills
Target-driven, disciplined and result-oriented
Ability to identify issues, take corrective actions and deliver

📌 Store Manager Prayagraj
🏢 Madan
📍 Prayagraj