We are a client centric global software development company offering IT services, Consulting services and Knowledge services across several industry segments such as Automobiles, Manufacturing, FMCG, Technology, Insurance, Travel, Hospitality and B2B Publishing. Our global operations spread across USA, Canada, Europe and India. We leverage our robust technology expertise and deep industry knowledge to develop customized solutions and services.
Responsibilities:
Helping the customer with their query and sell our products and services.
Up-selling and cross-selling brand products and services of Technology leading brands.
Responsible for effectively handling customer queries and providing exceptional customer service.
Maintaining Consistent Productivity and consistently achieving assigned targets.
Meet Call Quality requirements according to Call Monitoring Guidelines.
Motivation for Sales, Sales Planning, Implementation & Rapport Building
Establish,
develop and maintain positive business and customer relationships Ideally, you should have:
Robust phone, verbal & written communication skills along with active listening
Ability to multitask (Type & Talk)
Pro-active and should carry a positive attitude.
Excellent inter-personal skills
Prioritizing, time management and organizational skills
Basic understanding of Computers is preferred
We offer:
Salary per month – 22,000 in hand (stipend) plus 36,000 Retention/Loyalty Bonus payable after 1 year completion