Company: Krazybee Services Private Limited
Location: Bommanahalli, Bangalore
Openings: 10 | Full time | Work From Office | Immediate Hiring
Job Overview
Hiring Tele Collections Executives to handle inbound/outbound collection calls for overdue Personal & Business Loan accounts and ensure timely EMI collections.
Eligibility
Graduate in any discipline.
Experience: 6 months–2 years in Tele Collections, Collections, Customer Handling/Service; overall relevant experience up to 3 years considered.
Age: 18–30 years.
Experience in NBFC/BFSI preferred. Excellent communication in English & Hindi; regional language is an advantage. Solid convincing, negotiation, problem-solving, and customer-handling skills. Basic knowledge of CRM & MS Office.
Key Responsibilities
Follow up with customers for pending EMI payments and negotiate repayment plans.
Handle customer queries, escalations,
and payment-related disputes professionally.
Maintain accurate customer interactions and payment commitments in CRM.
Coordinate with field collection and backend teams for account resolution.
Follow collection processes, compliance, and quality standards.
Achieve daily, weekly, and monthly collection targets.
Salary
Up to ₹3.5 LPA + Attractive Performance Incentives