Location: Kakkanad, Kochi, Kerala
Job Type: Full time | Work From Office
Job Description
We are hiring a Telecaller to handle incoming and outgoing leads on behalf of multiple clients. The ideal candidate will have robust communication skills, a positive attitude, and the ability to close sales/appointments over the phone. You'll be managing lead flow for different businesses simultaneously, so multitasking and quick adaptability across client requirements is essential.
Key Responsibilities
Handle leads for multiple clients across different industries (clinics, hospitality, and others)
Make outbound calls to potential customers and explain the relevant product/service for each client
Handle inbound inquiries and respond to leads promptly
Understand each client's business and tailor conversations accordingly
Close sales/bookings/appointments over the phone and achieve targets set for each client
Maintain accurate, client-wise records of calls, leads, and conversions
Follow up consistently with prospective leads to convert them into confirmed sales/appointments
Coordinate with the internal team to stay updated on each client's offers, pricing, and requirements
Requirements
Minimum 2 years of experience in telecalling/telesales
Excellent communication skills in Malayalam and English (preferred)
Robust ability to close sales/leads through phone conversations
Valuable attitude, patience, and confidence while handling multiple types of customers
Ability to manage and switch between multiple clients/accounts smoothly
Basic computer knowledge (MS Office, CRM tools is a plus)
Work Details
Working Hours: 9:30 AM – 5:30 PM, Monday to Saturday
Work Arrangement: Work From Office
Location: Kakkanad, Kochi
Salary: ₹15,000 – ₹30,000 per month (based on skills, experience, and interview performance)
Incentives: Attractive performance-based incentives on top of fixed salary — earn extra for every confirmed sale/lead conversion beyond your monthly