Job Description – Retail Sales Executive

Job Summary

We are looking for a confident, customer-focused Retail Sales Executive to join our team. The candidate will be responsible for assisting customers, understanding their requirements, presenting products, achieving sales targets, and ensuring an excellent in-store shopping experience.

Key Responsibilities
Greet and assist customers in a skilled and friendly manner.
Understand customer requirements and recommend suitable products.
Explain product features, advantages, pricing, offers, and services.
Achieve individual and store-level sales targets.
Generate sales through effective product presentation and upselling/cross-selling.
Maintain proper product displays and ensure the store is well-presented.
Handle customer queries, complaints, and requests professionally.
Maintain knowledge of products, competitors, market trends, and promotions.
Process orders, billing, payments, and basic sales documentation accurately.
Follow up with customers when required to encourage repeat business.




Maintain customer relationships and contribute to customer retention.
Coordinate with the store and operations teams for smooth order fulfillment.
Maintain cleanliness, discipline, and visual merchandising standards in the store.
Prepare or maintain daily sales reports as required.
Follow company policies, procedures, and customer service standards.

Requirements
Graduate or equivalent qualification preferred.
1–3 years of experience in retail sales or customer-facing sales.
Excellent communication and interpersonal skills.
Robust customer-handling and convincing abilities.
Target-oriented, energetic, and self-motivated.
Presentable and professional personality.
Basic computer/POS knowledge.
Ability to work in shifts, weekends, and during peak business hours when required.

Key Skills
Retail Sales
Customer Service
Product Knowledge
Upselling & Cross-Selling
Negotiation & Convi

📌 Sales Executive Gurugram (India)
🏢 Shiv Enterprises
📍 India