Role & responsibilities

Account Management and Customer Engagement
Manage and develop relationships with assigned manufacturing customers.
Act as a regular point of contact for customer stakeholders.
Understand customer plants, business priorities, ongoing projects and future investment plans.
Identify opportunities for additional automation, MES, IIoT, SCADA, historian and digitalization solutions within existing accounts.
Conduct regular customer visits and follow up on ongoing prospects.
Build relationships with plant, engineering, operations, maintenance, IT, OT, procurement and management stakeholders.
Monitor customer satisfaction and coordinate internally to address concerns.

Chance Development
Understand customer requirements, operational challenges and business objectives.
Work with pre-sales and technical teams to develop appropriate solution concepts.
Coordinate customer meetings, technical workshops, plant visits, demonstrations and proofs of concept.
Explain BASE Automations capabilities in clear business terms.




Identify customer requirements related to areas such as:
Industrial automation
MES and production management
OEE and downtime monitoring
Traceability and genealogy
Quality and recipe management
SCADA and historian solutions
IIoT and industrial data collection
Energy and utility monitoring
ERP, PLC and third-party system integration
Maintain regular follow-up until the prospect is converted or formally closed.

Proposal and Commercial Coordination
Coordinate with pre-sales, proposal and estimation teams to prepare quotations and proposals.
Collect the customer information required for solution design and estimation.
Support the preparation of scope, pricing, commercial terms and proposal submissions.
Present proposals and commercial offers to customers with support from senior team members where required.
Coordinate technical and commercial clarifications.
Follow up with custom

📌 Business Development Consultant Chennai (India)
🏢 Base Automation Technologies
📍 India