Required Skills & Competencies
Excellent guest service and hospitality skills
Good verbal and written communication
Strong interpersonal and teamwork skills
Good food and beverage product knowledge
Ability to take orders accurately and efficiently
Customer-focused and service-oriented attitude
Good problem-solving and complaint-handling skills
Ability to work effectively under pressure
Good time management and organizational skills
Attention to detail
Positive attitude and professional grooming
Basic knowledge of food safety and hygiene standards
Ability to use POS/billing systems is an advantage
Ability to upsell food and beverage items is an advantage

Personal Attributes
Friendly and approachable personality
Polite, patient, and qualified
Reliable and punctual
Quick learner
Flexible to work shifts, weekends, and holidays
Willingness to learn and grow within the hospitality industry

Qualifications & Experience
Minimum qualification: 10+2 / Diploma / Degree in Hotel Management or Hospitality preferred.




Freshers can be considered based on communication skills and service attitude.
Previous experience in a hotel, restaurant, caf, banquet, or other F&B; operation is an advantage.

Performance Expectations

The Guest Service Associate should consistently deliver prompt, courteous, and personalized service while maintaining the organization's standards for quality, hygiene, guest satisfaction, and teamwork

Required Skills & Competencies
Excellent guest service and hospitality skills
Good verbal and written communication
Strong interpersonal and teamwork skills
Valuable food and beverage product knowledge
Ability to take orders accurately and efficiently
Customer-focused and service-oriented attitude
Valuable problem-solving and complaint-handling skills
Ability to work effectively under pressure
Good time management and organizational skills
Attention to detail
Positive attitude and professional grooming
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📌 F&b Guest Service Associate Gurugram (India)
🏢 East India Hotels (EIH)
📍 India