INFINX Healthcare is a leading SaaS healthcare platform supporting revenue cycle management for providers and hospital systems. We leverage technology and automation to deliver cutting-edge solutions that enhance efficiency and improve patient outcomes while working closely with healthcare providers.
Job Title: Senior Implementation Analyst
Experience: 6+ years
Key Responsibilities
- Execute implementation activities across lifecycle phases
- Collaborate with clients to understand business needs, define requirements, and ensure accurate system configurations and rule setups
- Configure product modules based on client workflows and requirements
- Validate configurations through UAT support and scenario testing and troubleshoot configuration issues during implementation and post go-live
- Work with cross-functional teams including product, engineering, customer success, and support to drive smooth implementations
- Identify and escalate risks,
resolve issues proactively, and communicate status updates to stakeholders regularly
- Foster strong client relationships to support retention and identify opportunities for upselling or expansion
Required Qualifications
- Bachelor's degree in Healthcare, Business, IT, or related field
- Hands-on experience in implementations of SaaS products, preferably in healthcare or healthtech sectors
- Strong understanding of healthcare industry standards (HL7, FHIR, X12)
- Strong communication and stakeholder management skills
- Customer-focused mindset with a passion for delivering excellent service
- Willingness to work overlapping time zones
Preferred Qualifications
- Knowledge of clinical workflows and healthcare IT systems (EHR, EMR)
If interested, Please share your resume to
📌 Senior Implementation Engineer (Pune)
🏢 Infinx
📍 Pune
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