Senior HR Manager – Human Resources

Company: Ace Web Solutions

Location: CXO Suites, IT Park, Panchkula

Job Type: Full-Time | Work From Office

Salary: ₹45,000 – ₹70,000 per month

Experience: 5–7 Years

Department: Human Resources

About the Role

Ace Web Solutions is looking for an experienced HR Manager who can independently manage and oversee the complete HR function of the organization.

The ideal candidate should have strong experience across end-to-end recruitment, HR operations, employee relations, payroll coordination, performance management, HR policies, compliance, employee engagement, retention, and workforce planning.

This is a senior HR role requiring someone who can work closely with management, understand business requirements, build effective HR processes, and manage the complete employee lifecycle with minimal supervision.

Key Responsibilities

- Take complete ownership of the organization's end-to-end HR function.
- Develop and execute HR strategies aligned with business and workforce requirements.
- Manage manpower planning and workforce requirements across departments.
- Handle end-to-end recruitment, including sourcing, screening, interviewing, selection, and hiring.
- Build and maintain a strong candidate pipeline for current and future hiring requirements.
- Coordinate offer letters, appointment letters, joining documentation, and employee records.
- Manage employee onboarding, induction, and probation processes.
- Maintain accurate and confidential employee records and HR databases.
- Manage attendance, leave, working hours, and employee-related documentation.
- Coordinate with management/accounts for accurate and timely monthly payroll processing.
- Develop, implement, and maintain HR policies, SOPs, and internal processes.
- Ensure employees understand and comply with company policies and workplace standards.
- Manage employee grievances, conflicts, disciplinary matters, and workplace concerns.
- Handle performance management, employee evaluations, appraisals, and improvement plans.
- Develop employee engagement and retention initiatives.
- Monitor employee satisfaction, attrition, and retention trends.
- Conduct exit interviews and manage employee separation and full-and-final coordination.
- Ensure proper HR documentation throughout the employee lifecycle.
- Identify training and development requirements and coordinate relevant programs.




- Prepare and present HR reports and workforce analytics to management.
- Maintain HR dashboards covering headcount, hiring, attrition, attendance, and other key HR metrics.
- Ensure compliance with applicable labour laws, statutory requirements, and company policies.
- Maintain confidentiality of employee information and sensitive organizational matters.
- Work closely with department heads to understand staffing, performance, and employee-related requirements.
- Advise management on HR matters, employee issues, workforce planning, and organizational development.
- Continuously improve HR processes and build a structured, professional HR function.

What We're Looking For
- 5–7 years of proven experience in end-to-end HR management.
- Experience independently managing the complete HR function of an organization.
- Bachelor's degree in Human Resources, Business Administration, or a relevant discipline.
- MBA/PGDM in Human Resources will be preferred.
- Strong experience in recruitment and workforce planning.
- Strong knowledge of HR operations and employee lifecycle management.
- Experience handling employee relations, grievances, disciplinary matters, and conflict resolution.
- Strong understanding of payroll processing and statutory compliance.
- Experience developing and implementing HR policies and SOPs.
- Experience with performance management, appraisals, and employee retention.
- Strong understanding of applicable labour laws and HR compliance requirements.
- Excellent spoken and written communication skills.
- Strong leadership, decision-making, and problem-solving abilities.
- Excellent organizational and multitasking skills.
- Strong analytical and reporting capabilities.
- Comfortable working with HRMS, attendance systems, payroll systems, spreadsheets, and HR reporting tools.
- Ability to handle sensitive and confidential matters professionally.
- Ability to work independently and manage HR with minimal supervision — Mandatory.

Preferred Experience Candidates with experience in the following environments will be preferred:




- IT / Technology Companies
- IT Services / MSP
- US Process / International Operations
- BPO / Customer Support Organizations
- Sales-driven organizations
- Fast-growing companies
- Multi-department organizations
- Companies where HR was managed independently

Key Performance Areas The successful candidate will be responsible for: Recruitment | Employee Retention | HR Operations | Employee Relations | Payroll Coordination | HR Compliance | Performance Management | Workforce Planning | Employee Engagement | HR Policy & Process Development

Mandatory Work RequirementsWork From Office

This is a Work From Office (WFO) position at CXO Suites, IT Park, Panchkula.

The candidate must be comfortable working from the office and managing HR operations in a quick-paced business environment.

Working Hours The candidate will work during regular business hours and must be flexible to coordinate with employees and management across different operational shifts when required.

Working Environment

- Location: CXO Suites, IT Park, Panchkula
- Work Mode: Work From Office
- Department: Human Resources
- Experience: 5–7 Years
- Salary: ₹45,000 – ₹70,000/month
- MBA/PGDM HR: Preferred
- End-to-End HR Experience: Mandatory
- Recruitment Experience: Mandatory
- Employee Relations: Mandatory
- HR Operations: Mandatory
- HR Compliance: Mandatory
- Independent HR Management: Mandatory

Chance to take complete ownership of the HR function, work directly with management, build structured HR systems and processes, and contribute to the growth of a US-focused IT services organization. Why Join Ace Web Solutions?

Join a growing technology services organization where you will have the opportunity to build, manage, and lead the complete HR function. This role provides significant ownership and direct interaction with management, allowing you to shape HR processes, strengthen employee management, support organizational growth, and build a professional and high-performing workplace.

Apply now if you have 5–7 years of strong end-to-end HR experience and can independently manage recruitment, HR operations, employee relations, compliance, performance management, and the complete employee lifecycle.

Pay: ₹45,000.00 - ₹70,000.00 per month

Benefits

- Commuter assistance
- Food provided
- Paid sick time
- Paid time off

Work Location: In person

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