Senior Housekeeper – Hotel Industry

Job Summary The Senior Housekeeper is responsible for supervising and coordinating the housekeeping team to ensure that guest rooms, public areas, and back-of-house areas are maintained to the highest standards of cleanliness, hygiene, presentation, and guest satisfaction. The role supports the Executive Housekeeper in managing daily housekeeping operations and ensuring compliance with hotel standards and procedures.

Key Responsibilities

Supervise and coordinate the daily activities of Room Attendants, Housekeeping Attendants, and other housekeeping staff.

Inspect guest rooms, corridors, public areas, and service areas to ensure cleanliness and presentation standards are consistently maintained.

Allocate rooms and duties to housekeeping staff according to occupancy and operational requirements.

Conduct regular room inspections and report maintenance issues, damages, or discrepancies to the appropriate department.

Ensure guest requests and housekeeping-related complaints are handled promptly and professionally.

Monitor linen, uniforms, cleaning supplies, guest amenities, and equipment, ensuring proper stock levels.

Maintain accurate housekeeping records, checklists, room status reports, and inventory records.

Coordinate closely with Front Office regarding room status, early check-ins, late check-outs, VIP arrivals, and special requests.

Train, guide, and motivate housekeeping team members on hotel standards, cleaning procedures, hygiene, and safety practices.

Ensure proper handling of lost and found items according to hotel policy.

Monitor staff grooming, attendance, discipline, and adherence to hotel policies.

Assist with scheduling, duty allocation, and manpower planning.





Ensure safe and correct use of cleaning chemicals and housekeeping equipment.

Support the Executive Housekeeper in implementing housekeeping procedures and maintaining quality standards.

Handle emergency situations and follow hotel safety and security procedures.

Promote a professional, courteous, and guest-focused environment within the housekeeping department.

Required Qualifications

Diploma or degree in Hotel Management, Hospitality Management, or a related field preferred.

Minimum 2–5 years of housekeeping experience in a hotel, with supervisory experience preferred.

Good knowledge of hotel housekeeping operations and cleaning standards.

Strong communication and team-management skills.

Ability to work under pressure in a fast-paced hotel setting.

Good organizational and time-management skills.

Knowledge of hygiene, sanitation, and workplace safety standards.

Basic computer knowledge and familiarity with hotel housekeeping systems is an advantage.

Key Skills

Team Leadership

Guest Service

Room Inspection

Housekeeping Operations

Staff Training

Inventory Control

Communication Skills

Problem Solving

Time Management

Attention to Detail

Hygiene & Safety Standards

Reporting To

Executive Housekeeper / Housekeeping Manager

Work Environment The position requires flexibility to work in shifts, including weekends and public holidays, depending on hotel operational requirements.

Performance Indicators

Guest satisfaction with housekeeping services

Room cleanliness and inspection scores

Efficient room turnaround

Proper inventory and linen control

Staff productivity and discipline

Compliance with hotel standards and safety procedures

Pay: Up to ₹14,000.00 per month

Benefits

- Flexible schedule
- Food provided
- Provident Fund

Work Location: In person

📌 Senior Housekeeper (Rameswaram)
🏢 Hotel Star Palace
📍 Rameswaram