Role: Team Lead (D365 CRM Functional) /n Location: India/USA/UK /n Role Summary /n The Functional Lead will be responsible for managing end-to-end delivery across multiple projects and clients, ensuring timely execution, quality delivery & resource optimization. The role involves leading delivery teams, managing stakeholder communication, and driving operational excellence. /n Roles &

Responsibilities /n • Manage end-to-end delivery of multiple Microsoft Dynamics 365 CE projects across clients and business units. /n • Serve as the primary point of contact for delivery-related discussions with clients and stakeholders. /n • Lead project planning, resource allocation, task assignments, and ensure timely execution of deliverables. /n • Participate in requirement gathering, solution discussions, and design workshops with business users. /n • Provide guidance on Dynamics 365 CE best practices, implementation approaches, and integration considerations. /n • Work closely with functional and technical teams to ensure solutions align with business requirements. /n • Monitor project progress, delivery metrics, risks, issues, and escalations; Conduct regular project reviews and client status meetings. /n • Support effort estimation, resource planning, and project governance activities.



/n • Oversee release management, change management, and deployment processes. /n • Ensure effective coordination among cross-functional teams including development, BI, and support teams. /n • Review and support solution architecture, integrations, and overall CRM implementation lifecycle. /n • Possess working knowledge of Dynamics 365 CE modules such as Sales, Customer Service, Marketing, and Field Service. /n • Maintain awareness of Power Platform capabilities including Power Apps, Power Automate, and Dataverse. /n Skills &

Qualifications /n • Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field. /n • Proven experience in managing multiple projects and teams. /n • Robust leadership, stakeholder management, and client-facing skills. /n • Good understanding of project delivery methodologies and resource planning. /n • Working knowledge of Microsoft Dynamics 365 CE modules and CRM implementation lifecycles. /n • Basic understanding of solution architecture, integrations, Dataverse, and Power Platform components. /n • Ability to manage priorities, risks, and deadlines effectively. /n • Excellent communication, reporting, and problem-solving skills.

📌 Senior Functional Consultant (Jamnagar)
🏢 DynaTech Systems
📍 Jamnagar