This entry-level position will assist in the daily operation of import shipments. A successful candidate will have exceptional attention to detail, customer service, and communication skills will be comfortable learning.
Key Responsibilities:
Review import documents and enter data accurately and promptly into the system.
Track shipments and provide timely updates to clients via phone and email.
Respond to customer inquiries and resolve issues efficiently.
Coordinate with customers, freight forwarders, trucking companies, airlines, Customs, and other federal agencies.
Maintain up-to-date records and ensure compliance with regulations. Qualifications and Requirements:
Solid oral and written communication skills.
Excellent interpersonal and customer service abilities.
Problem-solving and analytical skills.
Highly organized and detail-oriented.
Basic computer proficiency (MacOS, Google Spreadsheets, email, and communication tools).
Fluency in English (spoken and written).
No prior brokerage experience required. Experience in freight forwarding or logistics is a plus.
Work Environment & Physical Demands:
Standard office environment using computers, phones, printers, and fax machines.
Prolonged periods of sitting and working at a desk.
Regular use of speech, hearing, sight, and typing abilities.
Advantages (Optional Customize as Needed):
Health insurance
Paid time off and holidays
Training and development opportunities
📌 Logistics Specialist Madurai (India)
🏢 Megsoft Business Solutions
📍 India
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