KEY RESPONSIBILITIES

Sales & Business Performance
Own the sell-through %, revenue and KPI targets for every SIS counter across Mumbai and Gujarat.
Read daily and weekly sales data, spot the pattern behind the number, and act on it — not just report it.

– Flag slow-moving stock, replenishment gaps and counters falling behind target before they become a problem.

– Translate store-level insights into transparent action plans and share them with the Bangalore leadership team.

Hire, Train & Retain
Recruit sales staff for store management
Build a structured onboarding and on-the-job training plan so every recent hire is productive within their first 30 days.
Coach and train on selling skills, store operations and people management on a regular cycle.
Own retention for the cluster — build a team culture people want to stay in, and manage performance issues early and fairly.

Store Operations & Visual Merchandising




Conduct regular store visits daily and audits across Mumbai and Gujarat covering cleanliness, stock availability and store discipline.
Ensure every counter meets company Visual Merchandising (VM) guidelines — product placement, display standards and brand presentation.
Ensure consistent implementation of company policies and SOPs across all counters in the cluster.

Stakeholder & Partner Management
Build strong working relationships with department store teams (Lifestyle, Shoppers Stop, Naidu Hall, Kapsons, Baby Shop) at the city and store level.
Resolve customer service issues at the store level, and coordinate with HR and other departments on people matters.
Ensure compliance with local labour laws, statutory requirements and company standards across both states.

Pay: ₹30,000.00 - ₹40,000.00 per month

Perks:
Flexible schedule

Work Location: In person

📌 Area Supervisor Mumbai City
🏢 Toniq Retail Brands
📍 Mumbai