We are looking for a skilled and customer-oriented hospital receptionist to manage front desk operations, assist patients/visitors, handle inquiries, and ensure smooth coordination with different departments.
Key Responsibilities
Serve as the first point of contact for patients, attendants, and visitors.
Ensure a smooth and hassle-free patient journey throughout the hospital.
Build positive relationships with patients and their attendants through effective communication.
Handle patient concerns with empathy, professionalism, and patience.
Coordinate with internal teams to ensure timely resolution of patient requirements.
Maintain a high standard of customer service and patient satisfaction.
Assist in creating a welcoming, skilled, and patient-friendly environment.
Requirements
Graduate in any discipline.
1–2 years of experience in front office
Good communication skills.
Basic computer knowledge and MS Office skills.
Pleasant personality with a patient-focused approach.
Ability to work in shifts