Core responsibility:
Handle incoming/outgoing candidate leads, understand their qualification and experience, explain Aura’s Kerala-wide service, overcome objections, follow up systematically, and convert qualified leads into paid customers.
Ideal candidate profile
1–3 years of telecalling, inside sales, counselling, recruitment, or customer conversion experience
Strong Malayalam communication; English/Hindi is an advantage
Confident and persuasive communication
Comfortable making 50–100+ calls/day
Able to handle objections such as:
“I will think about it.”
“I don't want to pay a service charge.”
“Send the details on WhatsApp.”
“I will call later.”
“Can you guarantee a job?”
Valuable follow-up discipline
Basic computer/CRM knowledge
Target-oriented and comfortable with incentives
Recruitment/placement consultancy experience is a solid advantage