Role & responsibilities
Drive Gold Loan business growth by achieving branch targets for disbursement, AUM, revenue and customer acquisition.
Manage branch operations, gold valuation, KYC, documentation and compliance as per company policies.
Lead the team to improve sales, customer acquisition, renewals and portfolio quality.
Monitor collections, overdue accounts, customer service and branch profitability
Preferred candidate profile
Graduate with 510 years of experience in Gold Loan/NBFC/Banking, preferably with branch management exposure.
Robust experience in Gold Loan sales, customer acquisition, collections and branch operations.
Proven ability to lead teams, achieve business targets and manage portfolio quality.
Positive local market knowledge, communication, relationship management and leadership skills.