Role: Front Office Associate / Guest Service Agent
Core Focus: Check-In, Check-Out, and Guest Relations
Primary Objective: Deliver exceptional hospitality, accurate billing, and productive room management. [1, 2]

Key Responsibilities
Visitor Management: Greet guests, determine their needs, and direct them to the appropriate person or department.
Communication Handling: Answer, screen, and forward incoming phone calls, and manage official emails or correspondence.
Administrative Support: Schedule appointments, maintain visitor logs, and assist with filing, copying, or scanning documents.
Inquiry Resolution: Provide accurate information to clients or guests regarding company services and policies.
Facility Coordination: Keep the reception area tidy and report any maintenance or security concerns
Education:



High school diploma or equivalent; a degree in office management, hospitality, or a related field is a plus.
Experience: 1 to 2 years of experience in customer service, receptionist, or administrative roles.
Communication: Excellent verbal and written communication skills with a polite and skilled demeanor.
Technical Literacy: Proficiency in MS Office (Word, Excel, Outlook) and familiarity with multi-line phone systems or office software.
Soft Skills: Solid multitasking ability, patience, active listening, and effective problem-solving skills

Pay: ₹8,351.39 - ₹9,856.06 per month

Advantages:
Food provided

Work Location: In person

📌 Front Office Assistant Kolkata (India)
🏢 Travel tech
📍 India