Senior Executive, HR Operations /n Job Title /n Senior Executive, HR Operations /n Location /n Bangalore /n Department /n Human Resources /n Experience /n 3–4 Years /n Employment Type /n Full-Time /n About LeadSquared /n LeadSquared is an AI-powered CRM and growth platform that brings marketing, sales, service, onboarding, and operations together into a single connected system. Founded in 2011 and headquartered in Bengaluru, the company today supports more than 2,000 enterprises across 40+ countries in running faster, more efficient sales and customer engagement processes. /n Role Summary /n We are looking for a detail-oriented and process-driven Senior Executive – HR Operations to manage end-to-end HR operations, ensuring seamless employee lifecycle management, data accuracy, statutory compliance, and an exceptional employee experience. The role requires strong ownership, stakeholder management, and hands-on experience with HRMS and payroll coordination. /n Key Responsibilities /n /n

- Manage the complete employee lifecycle, including onboarding, confirmations, transfers, promotions, and separations.

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- Maintain employee records and ensure data accuracy across HRMS.

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- Coordinate payroll inputs, including new joiners, exits, attendance, leave, incentives, reimbursements, and salary revisions.

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- Administer leave, attendance, shift management, and employee documentation.

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- Generate HR letters such as appointment, confirmation, promotion, transfer, experience, and relieving letters.

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- Handle employee queries related to HR policies, payroll, attendance, benefits, and HRMS within defined SLAs.

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- Support statutory compliance, audits, and maintain audit-ready documentation.

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- Coordinate employee benefit programs, insurance, reimbursements, and vendor management.

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- Manage end-to-end exit formalities and Full & Final settlement coordination.

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- Prepare HR reports,



dashboards, and MIS for management.

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- Identify opportunities for process improvement and support HR automation initiatives.

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- Collaborate with HRBPs, Finance, IT, Admin, Legal, and external vendors to ensure smooth HR operations.

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- End-to-End HR Operations

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- Employee Lifecycle Management

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- HRMS Administration (Darwinbox/GreytHR or similar)

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- Payroll Input Management

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- Leave & Attendance Management

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- HR Documentation & Letter Management

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- Statutory Compliance & Audit Support

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- Advanced Power BI and MS Excel (VLOOKUP, Pivot Tables, Lookup Functions, Basic Reporting)

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- HR Reporting & MIS

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- Process Documentation & SOP Creation

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- Strong Communication & Stakeholder Management

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- High Attention to Detail and Data Accuracy

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- Bachelor's degree in Human Resources, Business Administration, Commerce, or a related field.

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- MBA/PGDM in Human Resources is preferred.

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- Strong analytical and problem-solving skills.

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- Ability to manage multiple priorities in a rapid-paced environment.

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- Excellent organizational and time management skills.

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- High level of ownership, accountability, and confidentiality.

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- Customer-centric approach with strong interpersonal skills.

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- Continuous improvement mindset with exposure to process automation.

/n /n Success Metrics /n /n

- Timely and accurate onboarding and employee lifecycle management.

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- Payroll input accuracy and adherence to timelines.

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- HRMS data accuracy and documentation compliance.

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- Employee query resolution within SLA.

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- Audit readiness and statutory compliance.

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- Timely completion of exit and Full & Final settlement processes.

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- Accurate HR reports and dashboards.

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- Contribution to HR process improvements and automation initiatives.

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📌 Senior Executive - HR Operations (Bengaluru)
🏢 LeadSquared
📍 Bengaluru