Job Purpose

- Audit Support Coordination
- Act as a central audit support function for IT Infrastructure audits and inspections including:

- RBI / REBIT inspections

- Internal Audit
- External IS / ISO audits
- Coordinate with IT Infra domain owners to:

- Gather audit evidence

- Track information requests
- Validate completeness and correctness of submissions

- Maintain audit trackers covering

- Audit queries

- Evidence submission status

- Open / closed observations

- Target closure dates
- Documentation Management Control Evidence
- Maintain and update IT Infra compliance documentation, including:

- Policies

- SOPs

- Process documents

- Control descriptions

- Evidence repositories

- Ensure documentation is

- Version controlled

- Properly approved

- Periodically reviewed

- Aligned with regulatory expectations

- Validate that submitted evidence
- Directly maps to defined controls

- Meets audit quality standards

- Is current and traceable
- Domain Coverage (Documentation Audit Scope)
- Support audit and documentation activities for:

- IT Asset Management (ITAM)
- Identity Access Management (IAM / PAM)

- Incident Management

- Change Release Management

- Backup Restore Management

- Patch Management
- Secure Configuration / SCD Management
- Other IT Infrastructure compliance areas as identified
- Observation Tracking Closure Documentation
- Maintain audit observation and compliance issue trackers.





- Support preparation of

- Observation responses

- Root cause analysis (RCA)
- Corrective and preventive action (CAPA) plans
- Track closure status and ensure:

- Proper evidence of remediation
- Governance sign offs are in place
- Highlight repeat observations and systemic issues to the Compliance Lead.

Duties and Responsibilities

- Audit Support Coordination
- Documentation Management Control Evidence

Major Challenges

- Regulatory Governance Reporting

Required Qualifications and Experience

- Qualifications
- Engineering / Computer Graduate with 46 years experience in in audit coordination, documentation, or compliance roles
- Certifications such as ISO 27001, CISA, or CRISC
- Prior experience in regulated BFSI environments strongly preferred

- Work Experience
- Experience in IT Governance, IT Compliance, IT Risk, or GRC
- Strong understanding of IT Infrastructure processes and controls
- Hands on experience supporting audits and inspections
- Strong skills in documentation, evidence validation, and audit coordination
- High attention to detail and ability to manage multiple deliverables
- Positive written and verbal communication skills
- Exposure to RBI regulated BFSI / NBFC environments
- Familiarity with ISO 27001 audits
- Experience with ServiceNow GRC / IRM, ITSM, or CMDB
- Understanding of risk, compliance, and operational control concepts

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