Role & responsibilities
Lead and manage a team of Transaction Monitoring investigators; on-paper team handling/people management experience is mandatory.
Handle and oversee investigations across different levels, including L1, L2, L3/complex investigations.
Review transaction alerts, identify suspicious or unusual activity, and ensure appropriate investigation and disposition.
Perform case review, escalation, and quality checks for complex and high-risk cases.
Draft, review, and support the filing/escalation of SAR/STR narratives and Suspicious Activity Reports.
Ensure timely closure of alerts and cases within defined SLAs, regulatory requirements, and internal policies.
Manage team performance, productivity, capacity, and adherence to quality standards.
Provide coaching and subject matter support to team members on complex AML and Financial Crime investigations.
Coordinate with Compliance, QA, and other stakeholders for escalations and regulatory reporting.
Drive process improvements, risk mitigation, and operational efficiency.

📌 Team Lead Hyderabad
🏢 Mancer Consulting Services
📍 Hyderabad