21 Aug
|
OM Human Resource Agency
|
Noida
21 Aug
OM Human Resource Agency
Noida
Job Summary
We are looking for a Technical Writer to join the documentation team and help users understand software products. The role involves translating complex product functionality into transparent, accurate, and well-structured documentation while working closely with Product, Engineering, QA, Design, and Marketing teams across release cycles.
Key Responsibilities
Create end-user and administrator documentation, including help articles, feature guides, onboarding content, and release notes.
Understand product releases by reviewing product requirements, UI specifications, Figma designs, engineering specifications, marketing collateral, and release notes.
Create content plans and gather requirements from Product Managers, Engineers, QA, and other stakeholders.
Install and test product builds to verify documented workflows and ensure documentation accuracy.
Work within Agile/sprint-based release cycles, including release candidates, code freeze, and GA milestones.
Use AI writing tools to improve documentation efficiency and content quality while maintaining editorial standards.
Follow established style guides, voice and tone principles, and editorial standards.
Manage documentation review cycles, incorporate stakeholder feedback, track approvals, and resolve conflicting inputs.
Design and maintain content architecture, including how topics are structured, grouped, and linked.
Create documentation with localization and translation in mind.
Use documentation analytics and content-performance data to identify content gaps and improve documentation.
Required Experience
Robust experience in technical writing and software/product documentation.
Experience creating end-user or administrator documentation.
Ability to understand and document complex software/product functionality.
Experience working with Product, Engineering, QA, and other cross-functional teams.
Understanding of SDLC, Agile/sprint cycles, release candidates, code freeze, and
📌 Senior Technical Writer Noida
🏢 OM Human Resource Agency
📍 Noida