Position Summary

We are seeking an energetic and customer-focused Sales Executive (International Voice Process) to engage with warm inbound enquiries from parents in the United States.

This is a consultative inside-sales role where your primary objective is to understand each students learning requirements and schedule a Free Diagnostic Live Demo Session with our academic team.

No cold calling. No field sales.

Key Responsibilities
Contact inbound leads promptly via phone.
Build rapport with parents and understand their childs academic requirements.
Explain Udgam Onlines tutoring approach, curriculum alignment, and teaching methodology.
Address parent queries and build confidence in our academic solutions.
Schedule and coordinate demo classes with the academic team.
Follow up through calls, WhatsApp, SMS, and email to maximise demo attendance.




Maintain accurate lead records and update CRM after every interaction.
Work closely with counsellors and tutors to ensure a seamless parent experience.
Achieve monthly targets for demo bookings and qualified conversions.
Deliver a skilled customer experience that reflects the Udgam Online brand.

Key Competencies
Consultative selling
Active listening
Relationship building
Empathy
Communication excellence
Time management
Attention to detail
Problem solving
Target orientation
Skilled telephone etiquette

Key Performance Indicators (KPIs)
Lead response time
Parent consultation quality
Demo bookings achieved
Demo attendance rate
Lead-to-demo conversion
CRM accuracy and completeness
Customer satisfaction
Monthly sales targets

📌 Sales Executive Us Edtech International Voice Process Ahmedabad
🏢 Udgam Educational Consultancy
📍 Ahmedabad