Job Summary: We are seeking an experienced Salesforce Developer specializing in Data Cloud and Agent Force technologies to design, develop, and implement advanced customer data platform solutions and AI-powered agent experiences.
• Design and implement Salesforce Data Cloud solutions to unify customer data from multiple sources • Configure data streams, calculated insights, and identity resolution processes • Build and maintain data model relationships, computed attributes,
and audience segmentation • Implement real-time data activation and audience publishing to various channels • Develop custom data connectors and API integrations for external data sources • Create and optimize data transformation workflows and data preparation processes • Design and build intelligent AI agents using Salesforce Agent Force platform • Configure agent capabilities, skills, and knowledge bases for customer service automation • Implement conversation flows, intent recognition, and natural language processing features • Integrate agents with existing Salesforce orgs, external systems, and third-party applications • Develop custom agent actions, prompts, and response templates • Monitor and optimize agent performance and customer interaction quality • Develop custom Apex classes, triggers, and Lightning Web Components as needed • Configure Flow automation and Process Builder for data orchestration • Implement security controls, data governance, and compliance requirements • Create and maintain technical documentation and deployment pr
📌 Salesforce Data Cloud Developer Bengaluru (India)
🏢 Techila Global Services
📍 India
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