Responsible for requirements engineering activities within the scope of the application development lifecycle according to the defined standards and policies. The Requirements Engineer / Business Analyst is responsible for identification, analysis and preparation of explicit and implicit stakeholder requirements and drives the functional support for business applications. The Requirements Engineer / Business Analyst keeps the Requirements Lead informed on the progress, issues and risks.
Key Accountabilities & Responsibilities:
Identifies, documents, reviews and manages all requirements for projects and maintenance and supports in change requests and contributes to solution component description
Selects the most appropriate means of representing business requirements Defines the expected functional test outcomes
Support in UAT testing of the developments.
Executes application support and collects, classifies, forwards and checks that all requests for support with regards to functional operations
Investigates causes of incidents and seeks resolution and escalates unresolved incidents and facilitates recovery
Ensures all quality criteria for every requirement and evaluates according to importance and/or stability Support the early-stage involvement in project – contribution in project estimations in regard to test area and requirements analysis
Support to make the existing system BPMS Appian GenAI-ready will be one of the main tasks over the next few years
Key Competencies & Skills required:
Technical:
IT technical background Appian experience
Experience in Agile Practices (Scrum, Kanban and Lean methodologies)
ITIL experience appreciated
Knowledge of process design
Test Planning and execution and data management expertise
Pega or BPM experience
Nice to have:
Experience in Web Methods
Knowledge of Insurance domain
Knowledge of Healthcare domain
Knowledge of ServiceNow.
Experience with collaboration tools like Jira/Confluence
Experience with test automation tools like Tosca, playwright
📌 Business Analyst Mumbai (India)
🏢 Ergo Technology & Services
📍 India
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