ob Description – Back Office / Sales Coordinator

Job Title: Back Office & Sales Coordinator
Department: Sales / Operations
Location: [Raipur]
Employment Type: Full time
Experience: 1–3 Years preferred

Job Summary

We are looking for an organized and proactive Back Office & Sales Coordinator to support the sales team with day-to-day coordination, documentation, order processing, customer communication, and sales-related administrative activities.

The candidate will act as a link between the Sales Team, Customers, Purchase Team, Accounts Team, and Management to ensure smooth and timely execution of sales activities.

Key ResponsibilitiesSales Coordination
Coordinate with the sales team for quotations, orders, enquiries, and customer requirements.
Prepare and share quotations, proforma invoices, sales orders, and other sales documents.
Follow up with customers regarding quotations, pending orders, payments, and deliveries.
Maintain proper records of enquiries, quotations, orders, and sales.
Coordinate with the sales team for daily and monthly sales reports.




Track pending enquiries and follow up for order conversion.
Coordinate with the warehouse/logistics team for product availability and dispatch.
Communicate order status and delivery updates to customers.

Back Office Operations
Maintain customer and product databases.
Handle routine documentation and data entry work.
Prepare MIS reports, sales reports and other management reports.
Maintain proper filing of invoices, quotations, purchase orders, and customer documents.
Coordinate with Accounts regarding invoices, payments, outstanding amounts, and GST-related documents.
Coordinate internally to resolve customer/order-related issues.
Ensure accurate and timely updating of data in Excel/ERP/CRM systems.

Customer Coordination
Respond to customer enquiries through phone, email, and WhatsApp.
Provide customers with product availability, pricing, quotation, and order-status information

📌 Back Office Coordinator/ Sales Coordinator Raipur
🏢 Aditya Infotech
📍 Raipur