Key Responsibilities
Drive membership sales and achieve revenue targets.
Generate current member enrollments and increase renewals.
Build robust relationships with hotel partners and clients.
Ensure high customer satisfaction (CSAT) and handle escalations.
Collaborate with marketing and hotel teams for lead generation.
Recruit, train, and mentor sales team members.
Monitor team performance and track KPIs.
Promote TLC membership advantages and increase member engagement.
Prepare sales reports and maintain operational excellence.
Support business growth through partnerships and local marketing initiatives.