Oracle SaaS AFCS / Banking Cloud Engineer

Experience: 2-10years
Location: Hyderabad / Bangalore
Joining: Immediate Joiners Preferred
Role Family: Oracle SaaS AFCS / Banking Cloud
Primary Focus: Operations, Integration Delivery, Monitoring and Intelligent Automation
Work Model: Production and UAT support, including shift/on-call coverage as required

Role Summary

This role supports SaaS-based financial services and banking cloud operations, with emphasis on batch monitoring, incident triage, integrations and foundational automation using monitoring, integration and AI-enabled capabilities.

Key Responsibilities
Monitor AFCS batch processing across Production and UAT, operational dashboards and alert channels.
Identify failed, delayed and long-running jobs; validate batch progress against established service-level objectives.
Perform first-level incident triage and provide explicit, timely updates in the designated operational channel.
Create, track and coordinate service requests with product/support teams; capture job details, business impact,



setting/POD and current status.
Support Command Center escalations with complete information, including SR number, job ID, affected POD and impact statement.
Maintain shift handovers, open-alert tracking, support rosters and operational documentation.
Develop and maintain OIC integrations, including REST/SOAP APIs, file-based integrations and basic error-handling workflows.
Use monitoring capabilities to improve notifications, alert routing and operational visibility.
Support AI-based operational solutions such as alert summarization, incident classification, knowledge retrieval and recommended next actions.
Collaborate with product support, SRE, infrastructure, business users and customer teams through resolution.

Required Qualifications
24 years of experience in application support, cloud operations, Oracle technologies or enterprise integrations.
Basic understanding of Oracle SaaS, Oracle Cloud I

📌 Junior Oracle Saas Afcs Bengaluru (India)
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