We are looking for an enthusiastic Inside Sales Executive to handle customer enquiries, generate leads, prepare quotations, and follow up with clients for corporate gifts, promotional products, printing and branding solutions.
Key Responsibilities
Handle incoming customer enquiries through phone, WhatsApp and email
Make outbound calls to prospective clients
Understand customer requirements and suggest suitable products
Prepare and send quotations and proposals
Follow up with clients and convert enquiries into orders
Maintain customer and enquiry records
Coordinate with the production/design team for orders
Follow up on pending payments and deliveries when required
Develop current customer leads through calls, WhatsApp and online platforms
Maintain regular follow-up with existing customers
Requirements
Minimum 1 year experience in Sales / Inside Sales / Telecalling / Business Development
Valuable English & Malayalam communication skills
Valuable telephone and customer-handling skills
Basic knowledge of MS Excel, Word, Email & WhatsApp Business.
Preferred Skills
Inside Sales | Telecalling | Lead Generation | Customer Follow-up | Quotation Preparation | Business Development | WhatsApp Sales | MS Excel | CRM