Collection Executive

Department: Service Department
Industry: EdTech
Job Type: Full time

Job Summary

We are looking for a Collection Executive to manage pending fee payments, follow up with students/parents/institutions, resolve payment-related queries, and achieve monthly collection targets while maintaining positive customer relationships.

Key Responsibilities
Follow up with students, parents, and institutions regarding pending payments.
Ensure timely fee collection as per company targets and policies.
Handle payment, invoice, and receipt-related queries.
Maintain accurate follow-up and payment records in CRM/Excel.
Manage high call volumes with professional and customer-friendly communication.
Understand customer concerns and provide appropriate solutions.
Maintain updated databases and follow-up records.




Achieve individual and team collection targets.

Requirements
Bachelor's degree in Commerce, Business Administration, or a related field.
1–3 years of experience in collections, recovery, telecalling, or customer service preferred.
Freshers with robust communication skills can also apply.
Excellent English communication and active listening skills.
Good knowledge of MS Excel, Google Sheets, and CRM tools.
Target-oriented, organized, and comfortable working under pressure.

Preferred Experience: EdTech, BFSI, or service industry.

Pay: ₹18,000.00 - ₹25,000.00 per month

Perks:
Flexible schedule
Leave encashment
Paid time off

Work Location: In person

📌 Collection Executive Noida (India)
🏢 IMTS
📍 India