Job Title: Customer Support Executive

Experience: 03 Years
Location: Pune
Qualification: Technical/IT-related educational background
Job Summary

We are looking for a Customer Support Executive who can effectively handle client queries, coordinate with clients, and work closely with the internal technical team to ensure timely resolution of customer issues.

Key Responsibilities
Handle customer queries through calls, emails, and other communication channels.
Understand customer concerns and communicate them clearly to the internal technical team.
Coordinate with the technical team for issue resolution.
Follow up on open issues and keep clients updated.
Maintain proper records of customer queries and follow-ups.
Ensure a positive customer experience through timely communication.

Requirements
0–3 years of experience in customer support or client handling.
Technical/IT-related educational background.
Valuable communication and interpersonal skills.
Solid coordination and follow-up skills.
Ability to communicate effectively with clients and internal teams.
Recent technical/IT-related graduates/freshers can also apply.
Male candidates preferred.

📌 Customer Support Engineer Pune
🏢 WebXion
📍 Pune