Must have : Communication skills in Hindi and Marathi
Job Description:
We are seeking a dedicated Customer Support Executive with tele-calling experience to handle customer interactions and provide excellent support. The role involves managing inbound and outbound calls, resolving customer issues, and ensuring a high level of customer satisfaction.
Key Responsibilities:
Handle inbound and outbound customer support calls professionally
Resolve customer queries, complaints, and requests in a timely manner
Provide accurate information about products/services
Maintain and update customer records in CRM systems
Follow up with customers to ensure issue resolution
Escalate complex issues to the concerned department when required
Meet daily call quality and performance targets
Requirements:
Minimum 0.6 to 1 year of experience in customer support or tele-calling
Robust communication skills in Hindi and Marathi
Valuable listening and problem-solving abilities
Basic computer knowledge (MS Excel, CRM tools)
Customer-focused attitude with patience and empathy
Preferred Candidate:
Immediate joiner
Ability to work under pressure
Team player with a positive attitude
Pay: ₹10,468.14 - ₹25,848.07 per month
Work Location: In person
📌 Customer Support Executive Andheri (India)
🏢 Speshally.nhs
📍 India
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