Customer service executive (International voice process)

Location: Bangalore (WFO - Night shift)

Exp: 2+ Years

Skills:

Customer support

Required Skills
Subject-related educational qualification no less than a bachelor's degree, the subject can be business administration, management, business and IT, or anything that falls within this category
Excellent command of spoken and written English language
Solid communication skills, including active listening and explicit articulation
Ability to solve problems, alleviate conflicts, and escalate tactfully
Ability to multitask, manage time, and prioritize
Ability to work individually and as a team member
Formal communication skills, and the ability to write and compose formal letters which will be a daily process to communicate with various bodies




Knowledge of contemporary information technology and online services Ability to use the available technological resource (e.g. internet, computers, softwares) to extract information
Excellent usage of a computer and its operating system (i.e. Microsoft Windows) along with other office applications (e.g. Micr osoft Office)
Ability to coordinate with various entities at the same time
Ability to effectively establish rapport, present information and respond to questions from managers, and clients
Ability to solve practical problems and deal with a variety of concrete variables
Ability to manage and maintain several portfolios for various clients at the same time, and
Good team player, honest, and willing to be cooperative with fellow colleagues

📌 Customer Support Bengaluru
🏢 Tech Mahindra
📍 Bengaluru