AWS Platform & Application Support Engineer

Terraform | React and JavaScript | AWS Operations | L2/L3 Support

Purpose: Provide a blended application, cloud, and operations support profile for an AWS-based managed-services workplace.

Role

AWS Platform & Application Support Engineer

Level

AC - Staff - Experienced

Tower

AI Operations & Platform Support (AI Managed Services)

Experience

4+ years in AWS support, application support, Terraform, or a similar cross-stack run-state role

Work Location

Bangalore / Hyderabad, India (Remote)

Key Platforms

AWS services, Terraform, React / JavaScript, CI/CD and observability tooling

Role profile

Hands-on blended support engineer who can troubleshoot across infrastructure, application, API, and UI layers in an AWS-based workplace.

Primary focus

AWS operations, Terraform updates, React / JavaScript issue triage, incident management, and minor enhancements.

Best fit

A cross-functional support engineer, not a pure front-end developer and not a pure cloud engineer.

Role Summary





As an AWS Platform & Application Support Engineer, you will support AWS-hosted applications and platform component. The role requires enough breadth to read and update Terraform, troubleshoot React or JavaScript-based components, understand AWS services and dependencies, and operate within incident, change, release, and knowledge-management processes. We are looking for people who can work across layers, learn quickly, and drive issues forward rather than waiting for perfect direction.

Key Responsibilities
Cross-stack troubleshooting and incident support
Support and troubleshoot AWS-hosted applications and platform components across development, test, and production settings.
Investigate incidents using logs, metrics, traces, dashboards, browser and network debugging, and ticket history to restore service and identify likely causes.
Trace issues across UI, API, cloud infrastructure, and observability tooling with a structu

📌 Aws Platform Bengaluru (India)
🏢 PwC
📍 India