Department: Customer Service
Experience: 1+ Years
Qualification: Graduate or Diploma (Any Stream)
About the Role
We are looking for a Service Coordinator to manage and coordinate day-to-day service operations. The role will act as a key operational link between service centers, field teams, and internal stakeholders, ensuring smooth coordination, timely reporting, process compliance, and high service quality.
Key Responsibilities
Coordinate daily operations across service centers and field teams.
Act as a communication link between service centers, field teams, and internal stakeholders.
Ensure timely completion and submission of operational reports.
Monitor service-related activities and follow up on pending tasks.
Handle multiple service centers and prioritize activities based on business requirements.
Ensure compliance with OEM and service provider processes.
Support the team in maintaining high service standards and customer satisfaction.
Take ownership of assigned responsibilities and ensure timely resolution of operational issues.
Qualification
Graduate or Diploma in any stream.
1+ years of experience in service operations, coordination, or service center management.
Key Competencies
Strong ownership and accountability.
Excellent coordination and communication skills.
Detail-oriented with valuable organizational abilities.
Ability to manage multiple priorities and service centers.
Valuable follow-up and reporting skills.
Team player with a positive and professional attitude.
Ability to work in a quick-paced service environment.
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Service Coordinator Raipur (India)
🏢 ELSES DIGITAL SYSTEM
📍 India
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