Key Responsibilities
Customer Outreach – Make outbound calls to potential and existing customers to promote company services and products.
Lead Generation – Identify prospects, explain offerings, and convert inquiries into business opportunities.
Customer Support – Handle inbound queries, provide accurate information, and resolve customer concerns promptly.
Database Management – Maintain and update customer records in CRM systems with high accuracy.
Follow-ups – Ensure timely follow-up on leads, callbacks, and pending queries to maximize conversions.
Reporting – Prepare daily call logs, lead status reports, and share updates with the Manager.
Required Skills & Qualifications
Communication Skills – Excellent verbal communication in Hindi and English; polite and persuasive tone.
Sales Orientation – Ability to pitch products/services effectively and meet targets.
Computer Proficiency – Basic knowledge of MS Excel, CRM tools, and system navigation.
Customer Handling – Solid interpersonal skills with patience and empathy.
Attention to Detail – Accurate data entry and process-driven approach.
Flexibility – Willingness to work in shifts based on operational requirements.
Pay: ₹12,000.00 - ₹16,000.00 per month
Advantages:
Adaptable schedule
Internet reimbursement
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