Telecaller – Kannada Speaking
Qualification: B.E./B.Tech – EEE, ECE, E&I;
Preferred Stream: Electrical / Electronics
Language Requirement: Kannada speaking is mandatory
Job Location: Perundurai, Erode
Role: Telecaller – Customer Service Coordination
Key Responsibility: Coordinate with customers regarding the service, maintenance, and support of IoT-based irrigation controllers.
Responsibilities:
Contact customers regarding service requirements and complaints.
Understand and record customer issues related to IoT controllers.
Coordinate with field/service engineers for timely resolution.
Follow up with customers until the service issue is closed.
Maintain service-related customer records and updates.
Ensure explicit communication between customers and the service team.
Provide basic guidance to customers regarding service procedures.
Preferred Candidate: Candidates with valuable Kannada communication skills and an Electrical/Electronics background will be preferred.
Pay: ₹12,500.00 - ₹18,000.00 per month
Perks:
Cell phone reimbursement
Health insurance
Provident Fund