21 Aug
|
Elegance
|
Delhi
A spa manager oversees the daily business operations and guest experiences of a wellness facility. They manage staff, handle budgets, maintain inventory, and ensure the setting remains clean, calm, and compliant with health safety rules.
Key Responsibilities
Daily Operations: Manage facility schedules, treatment rooms, and guest appointments.
Staff Management: Hire, train, supervise, and mentor massage therapists, estheticians, and front-desk teams.
Financial Oversight: Track budgets, control operational costs, set pricing strategies, and meet revenue targets.
Customer Service: Resolve guest complaints, build client loyalty, and maintain high satisfaction standards.
Inventory Control: Order qualified and retail products while minimizing waste.
Safety & Compliance:
Enforce local health, hygiene, and facility safety regulations.
Requirements & Skills
Experience: 2 to 5 years in spa operations, hospitality, or wellness management.
Leadership: Robust communication, problem-solving, and team-motivation abilities.
Technical Skills: Proficiency in booking and spa management software and basic accounting.
Education: High school diploma; a degree or certification in hospitality management, business, or cosmetology is a plus
Pay: ₹22,342.69 - ₹40,092.47 per month
Work Location: In person
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