To provide comprehensive facility and contract management for the client, with a focus on continuous improvement.
To achieve financial and other targets established by the Facilities Manager.
Achievement of the Key Performance Indicators and Service Level Agreement targets
Floor Operations
Managing all outsourced service contracts and Jones Lang LaSalle personnel, including inspections and quality management of service delivery this includes all cleaning functions/ Security/ Administration/ Reception/ Helpdesk/ Pantry and Mailroom services.
Developing and implementing building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems
Ensuring an adequate supply of materials and service for the proper operation of the buildings and enter into supply and service contracts as approved by the client
Routinely Inspect all contracted services to ensure performance measures are being maintained
Event Management, basic sets ups,
coordination with internal client groups
Ensure Helpdesk service requests are attended to in time.
Effectively manage the mailroom services to ensure an on time deliverable system
Achieve client satisfaction to Client expectations.
Reporting
Daily/Weekly/Monthly reports.
Contribute to the Monthly Management Report to client and other reports as required.
Managing Trackers & inventory as per the task allocated
Vendor Management
Manage service contracts, including inspections and quality management of service delivery
Support in preparing vendor contracts/Score cards/defining SOW
Management of contract resource to achieve Service Level Agreements to Key Performance Indicators at optimum cost for Client.
Participate in Emergency Evacuation procedures including crisis management and business continuity as per the site dynamics
Manage all Health and Safety issues and actively participa
📌 Assistant Facilities Manager Mumbai
🏢 Jones Lang Lasalle Property Consultants
📍 Mumbai
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