3 to 5 Years relevant Oracle HCM Cloud Technical experience
Experience – Senior Consultant
6 to 10 Years relevant Oracle HCM Cloud Technical experience
Shift Timing: 12:00 PM – 11:00 PM IST (2 hours total break)
Primary Skills: HCM Extracts, BI Reports, OTBI, HDL, FBL, Fast Formulas
Good to Have: PBL, OIC
Key Responsibilities
Provide day-to-day technical support for Oracle HCM Cloud modules.
Develop, maintain, and troubleshoot HCM Extracts.
Analyze and resolve issues related to interfaces and integrations.
Develop and support BI Reports and OTBI Reports.
Develop or extend reports using Report Composer in the OTBI environment.
Troubleshoot HDL (HCM Data Loader), FBL (File-Based Loader), and PBL (Payroll-Based Loader) issues.
Debug, modify, and troubleshoot Rapid Formulas based on business requirements.
Analyze technical issues, identify root causes,
and provide effective solutions.
Coordinate with Oracle and third-party vendors for product and integration-related issues.
Maintain transparent, timely, and professional communication with stakeholders and project teams.
Follow established ticket management processes and SLAs for client interactions.
Participate in the complete delivery lifecycle, including development, testing, deployment, and production support.
Senior Consultant Responsibilities
In addition to the above, the Senior Consultant will:
Lead the Oracle HCM technical team and provide technical guidance.
Work directly with clients and business stakeholders.
Demonstrate SME-level expertise in Oracle HCM Cloud Technical.
Lead technical discussions, issue resolution, and solution design.
Support clients across all stages of the delivery lifecycle.
Mentor associates and foster a learning and development workplace.