Job Summary:
Key Responsibilities:
Make outbound calls to potential and existing customers.
Handle inbound customer inquiries professionally.
Explain company products and services clearly.
Generate and qualify leads for the sales team.
Follow up with customers and maintain regular communication.
Resolve customer queries and complaints effectively.
Maintain accurate call records and update CRM/customer databases.
Meet daily, weekly, and monthly call or sales targets.
Coordinate with the sales and support teams for customer requirements.
Maintain a skilled and positive attitude during customer interactions. (WeCP)

Required Skills:
Excellent verbal communication skills in english
Robust convincing and negotiation abilities.
Good listening and interpersonal skills.




Basic computer knowledge and familiarity with MS Office/CRM software.
Ability to work under targets and deadlines.
Problem-solving and customer service skills. (NeoDove)

Qualifications:
Minimum 12th Pass or Graduate.
Prior telecalling, customer service, or sales experience is preferred.
Freshers with excellent communication skills are also welcome. (factoHR)

Preferred Languages:
English
Hindi
Regional language

Pay: ₹15,000.00 - ₹20,000.00 per month

Perks:
Cell phone reimbursement

Work Location: In person

📌 Senior Telecalling Officer Mulund West
🏢 RAJU SIR ACADEMY
📍 Mulund West