Country/Region: IN
Requisition ID: 38627
Work Model:
Position Type:
Salary Range:
Location: INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI

Title:Practice Director:
Description:

Area(s) of responsibility:
JOB Description
15+ years in Oracle CX domain, with at least 5+ years in Oracle CX cloud working as pre-sales or client-facing solution architecture roles.:
Solid ability to design end-to-end CX architectures, data flows, and integration patterns.:
Hands on experience in Oracle CX cloud products like Oracle Sales Cloud / CX Sales, Sales Planning & Forecasting, Incentive Compensation (OIC), Partner Relationship Management (PRM), Marketing & Engagement (Eloqua), Oracle Service Cloud, Field Service Cloud (OFSC), Oracle Commerce Cloud (OCC):
Experience building POCs, demo environments, and prototypes.:




Experience in latest CX technologies like Chatbots, Digital Assistant, and AI-driven service flows etc.:
Working knowledge of SaaS implementation methodology (Oracle Unified Method - OUM / True Cloud Method):
Experience of Oracle CPQ will be a plus:
Positive to have certifications Oracle CX:
Valuable communication, interpersonal skill, and soft skills:
Should Gather, analyze, internalize, and advocate for the customer requirements around their selling processes.:
Prior EBS experience within last 5 years is nice to have.:
Must be well versed in EBS solutioning and implementation:
Should have exposure in migrating Oracle EBS to Fusion/Cloud.

📌 Practice Director Hinjawadi
🏢 Birlasoft
📍 Hinjawadi