We are looking for enthusiastic and confident Process Executives to handle voice-based interactions with prospective students and working professionals interested in higher education programs. The role involves making outbound calls, qualifying leads, fixing counselling appointments, and maintaining accurate records in the CRM system.

Key Responsibilities
Make outbound calls to prospective students and working professionals.
Introduce educational programs and generate interest.
Qualify leads based on eligibility and interest level.
Schedule counselling sessions with Academic Counsellors.
Update lead status and remarks in CRM accurately.
Achieve daily call, follow-up, and appointment targets.
Maintain skilled communication and customer service standards.
Coordinate with counselling, admissions, and operations teams.
Ensure timely closure of assigned leads.

Eligibility
Any Graduate / Diploma holder.
Freshers with excellent communication skills can apply.
Experience in Telecalling, Customer Support, BPO, Voice Process, Education Counselling, Banking Sales,



or Insurance Sales is preferred.
Ability to communicate fluently in English and Tamil.
Knowledge of Hindi will be an added advantage.

Required Skills:
Excellent verbal communication skills.
Positive listening and persuasion abilities.
Positive attitude and confidence while speaking.
Basic computer knowledge.
Ability to work with CRM systems and spreadsheets.
Robust follow-up and relationship-building skills.
Target-oriented mindset.

Key Performance Indicators (KPIs)
Calls Connected per Day
Counselling Appointments Fixed
Lead Qualification Rate
Follow-up Completion Rate
Registration Conversion Support
CRM Update Accuracy
Working Hours
As per company policy.
Compensation

Fixed Salary + Performance Incentives + Career Growth Opportunities

Why Join Us?
Work with leading universities and institutions.
Structured training and career development.
Attra

📌 Process Executive Chennai (India)
🏢 LeadSense Media India
📍 India