Job Title: Systems & IT Security Support Associate

Pay: ₹20,000.00 - ₹35,000.00 per month

Work from Office - Hinjawadi, Pune

Shift Timing:
8:00 a.m. - 6:00 p.m / 1:00 p.m. - 10:00 p.m.

Job Summary

Key ResponsibilitiesTechnical Support & IT Operations
Provide Level 1 and Level 2 technical support for desktops, laptops, printers, mobile devices, and peripheral equipment.
Diagnose and resolve hardware, software, operating system, and network-related issues.
Manage user accounts, permissions, and access controls through Active Directory and Microsoft 365.
Support onboarding and offboarding activities, including system access provisioning and asset allocation.
Monitor and maintain IT assets, inventory records, and software licensing compliance.
Create and maintain technical documentation, knowledge base articles, and standard operating procedures.

IT Security & Compliance
Monitor endpoint security solutions, antivirus platforms, and threat detection systems.
Ensure timely deployment of security patches, software updates,



and vulnerability remediation activities.
Assist in implementing cybersecurity policies, standards, and best practices.
Monitor system logs and security alerts, escalating potential security incidents when necessary.
Support access management processes, password policies, and user authentication controls.
Conduct routine security audits and compliance checks across systems and devices.
Assist in incident response activities, root cause analysis, and corrective action implementation.
Promote security awareness and educate employees on cybersecurity best practices.

Infrastructure & Network Support
Support LAN/WAN connectivity, Wi-Fi infrastructure, VPN access, and network troubleshooting.
Assist with server maintenance, backup monitoring, and disaster recovery procedures.
Monitor system performance and proactively identify potential infrastructure issues.
Support cloud-based services, Microsoft 365 administratio

📌 Systems & It Security Support Associate Hinjawadi
🏢 Zeta V Technology Solutions
📍 Hinjawadi